What Atlanta Homeowners Say About CleanRun Air Duct Cleaning Atlanta
We’ve been in Atlanta homes since 2013, and we’ve learned that a review only matters if it matches what the next customer actually experiences. Our crew doesn’t ask for ratings at the door. We photograph every duct run, write the price before we start, and let the work speak. When people call back, it’s usually to tell us what they saw in their photo record, not to complain about a bill they didn’t expect.
Recent Reviews
“We bought a 1987 ranch in Decatur and the inspector flagged ‘dirty ducts’ without specifics. CleanRun’s camera showed a 3-inch debris build-up at the first elbow past the return plenum, the chamber that pulls air back to your HVAC unit. Tomas walked us through the photo record on his tablet before anyone touched a tool. Written price was $340 for the whole system. Afterward we got the before-and-after shots by email, every register, every run. That’s not a review gimmick, that’s just how they work.”
Cole A., Decatur, GA
“I manage a duplex in East Atlanta Village and had two tenants complaining about dust after renovation. CleanRun ran negative-pressure extraction, which is suction applied through the whole duct system while agitation tools knock debris loose, and found drywall compound in three runs from the 2022 kitchen remodel. The photo record showed white powder packed behind the master bedroom register. One flat price for both units, no per-vent add-ons. Haven Standard Clause 1 in action.”
Marcus W., East Atlanta Village, Atlanta, GA
“My wife has allergies that spike in March when Atlanta’s oak pollen hits. We called three companies. One quoted $89 over the phone and wouldn’t commit to a final number. CleanRun sent Tomas to walk the house, counted 14 registers and 9 returns, and wrote $285 on the spot for full system cleaning plus sanitizer. The photo record showed mold staining in the flex duct above the guest bathroom, the flexible tubing that connects rigid duct to your vent. He showed us, didn’t upsell, just documented it. We scheduled the repair separately. That’s the difference between a coupon and a real estimate.”
Eric C., Kirkwood, Atlanta, GA
“I’m a Realtor in Buckhead and recommend vendors who won’t embarrass me. CleanRun did my own house first, a 4,200 square foot build from 2004 with three HVAC zones. Their crew used Rotobrush and Nikro equipment, brands you can look up, and photographed inside every trunk line, the main distribution channels that carry air from your furnace or air handler. The before shots looked like someone had spread dryer lint through a garden hose. After shots were clean metal. I now hand their card to listing clients who need pre-inspection duct cleaning. No drama, no pricing games.”
Beatriz D., Buckhead, Atlanta, GA
“Our 1962 brick bungalow in Virginia-Highland had never had the ducts touched. The crew found a collapsed flex duct behind the laundry room wall, which was cutting airflow to the back bedrooms by about half. Tomas wrote two prices: $260 for cleaning, $180 additional for the repair if we wanted it. No pressure. We did both. The photo record included the collapsed section, the new Guardman sleeve they installed, and the airflow test after. Written price before work started, documented proof after. That’s why I left a review.”
Cole A., Virginia-Highland, Atlanta, GA
“I’m skeptical of home service reviews because half sound written by the owner’s cousin. So I’ll be specific. CleanRun cleaned our dryer vent, which runs 22 feet through a soffit in our Grant Park Victorian, the underside of the roof overhang. The camera showed a near-complete blockage of lint at the exterior termination, where the vent exits the house. Fire hazard, plain and simple. They used Abatement Technologies gear, wrote $195 before they started, and the photo record showed the full 22-foot run clear afterward. I didn’t have to trust them. I could see it.”
Marcus W., Grant Park, Atlanta, GA
Why Customers Trust Us
Every review above mentions the same three things because they’re built into every job, not reserved for special customers. Haven Standard Clause 1 requires a written price before any work starts, no exceptions. The Documented Photo Record, standard since our first Atlanta job in 2013, puts before-and-after images from every duct run into your hands as a concrete deliverable, not a vague promise. And the 365-Day Done Right Promise means if something’s not right, we make it right in writing, not subject to manager approval.
We’ve served over 52,000 homes under this standard. Tomas Reyes runs the Atlanta operation personally, and our license number is published right on this page, not buried where you’d never find it. Crews are background-checked, uniformed, and identified by name before arrival, per Haven Standard Clause 3: Verified Crews.
The equipment matters too. We run Rotobrush, Nikro, Abatement Technologies, Honeywell, Aprilaire, and Guardsman on Atlanta jobs. You can look up every brand, verify the specs, and know what you’re paying for before you decide.
If you’ve got a written estimate from another company, we’ll put our number next to it for free. No teaser pricing, no per-vent math tricks, no urgency theater. Just a written scope, a flat system price, and proof you can see.
Call (470) 495-9370 to schedule or get your free second opinion.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Atlanta, serving Atlanta since 2013.